Hotel Sadhabishegam – We do more than business

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Though hotel industry comes under service category, a business is a business and we make money out of it. We all lead a busy life, chasing dreams, aim for a better life than yesterday.  Do we take a moment, be thankful and give back something to the society?

This post is about we, at Hotel Sadhabishegam, trying to give back something to the society.

Situated in the temple town of Vaitheeswaran koil, many temples are easily accessible from our hotel. People from all over the country stay in Hotel Sadhabishegam and visit  the nearby temple. To give them a calm, peaceful environment, we have planned our hotel in a very non-commercialized way with beautiful greenaries all around.

Hotel Sadhabishegam

With banquet hall facility, many companies and corporate firm have conducted workshop, seminars etc in our hotel. We decided to make use the same banquet hall to host a free workshop for women on hospitality. A broad perspective of kitchen management, house keeping and front desk management was given. We received excellent feedback from the participants and to validate their participation, a certificate was issued by the Learn More India Consultants. The experience gained from the workshop will be useful for the participants whenever they seek job in hospitality industry.

Work shop for women

We have a restaurant attached with our hotel which provides hygienic food to our guests.  We made use of the cooking facilities available and  offered food for the devotees who visit Vaitheeswaran koil by foot on Chitra month of Tamil Calendar. We are doing this service since the year 1992.

Hotel in vaitheeswarankoil

As we mentioned before, Hotel Sadhabishegam is surrounded many temples. We have been rendering helping hands to such temples every now and then. Recently, we came to notice an extensively deteriorated temple in a place called Manakkudi. We have donated money to the trust which belongs to the temple for complete renovation.

Manakkudi temple

Hotel Sadhabishegam runs successfully because of the temples and people around Vaitheeswaran koil. We will never forget to give back from where we reap the benefits.

Hotel Sadhabishegam – We listen to you.

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Even the smoothest of skin has a mole somewhere. Even the coolest of breeze carries a stench sometimes. We, Hotel Sadhabishegam, get inundated  with a number of positive reviews from our satisfied customers. But sometimes, we make mistakes. We are not Sachin Tendulkar or Rahul Dravid to make everything look perfect. We do have flaws. And it takes a powerful voice of one of our lovely customer to give a tight slap to us and wake us up from the slumbers of our complacency. It is reviews such as these that make us improve.

We extend our heartiest thanks to Mr.Adithya for reviewing us on TripAdvisor. Find below his review of Hotel Sadhabishegam, in his own words.

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We booked 2 rooms here and in one room lights were not glowing and hence had to be changed. The other room had host of issues like non functioning AC, No remote for the Television. We had to repeatedly follow up with the reception and it takes not less than 30 minutes for them to respond. The AC problem was fixed at 2200 hrs (after 1 hour of follow up). My kids were hungry and we wanted to give them some fruits which we had. I asked for a plate and a knife which was given after 40 minutes. One look at the knife (see photo) resulted in nausea. The guy added it is the same knife they use to cut vegetables. The rooms are extremely dirty and untidy. Floors are stained and toilets are stinking. The staff at the reception are very cold and sometimes show dis respect. They charge Rs.3000/- per day for the room (In a place like Vaitheeswaran Koil) and do not maintain the standsrds. I felt cheated and would not recommend anyone to stay here and you have better options in Kumbakonam which is about 1 hour drive.

Toilet dirtyKnife

 

 

(Images as posted by Mr.Adithya on TripAdvisor)

 

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Ouch! That was indeed a scathing review sir. But we would like to extend our warmest of thanks to you for taking your time to make us better. We have always been getting ‘excellent’, ‘best value for money’ type of reviews and this review just shook us off our seat and woke us up from hibernation. Your review triggered a volley of changes to our modes of operation and we feel it is our duty to let you and others informed about them.

Air conditioning and lighting:

Every room is now inspected thoroughly before handing over the keys for any discomfort that it may cause the guests who are entering. This includes checking of the AC’s working condition, it’s cooling and the working of the lights in the room. A check list is prepared to the hotel’s hospitality team and the items in it includes ensuring that the TV in the room has been provided with a functioning remote. Since the charge in the battery cannot be predicted, we have also stocked ample quantities of AA+ batteries in case the charge drains out.

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Cleanliness:

We have always implemented very strict cleanliness standards in our hotel and we have made them stricter now. The one in the review was an unfortunate goof-up from our side and we have no shame in taking responsibility for that. The floors are now mopped with greater care and we are ensuring that the stains are removed as much as possible, retaining the floor’s original colour to its closest natural state.

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Knives:

If there’s one thing that we have learnt in this hospitality industry, it is that the needs of customers must be anticipated as extensively as possible. Thus, this knife issue was an eye-opener for us in more than one sorts. We have now equipped rooms with new knives and these knives are cleaned after every room checkout. However, the knives will be available on demand as a part of room-service, as we don’t want the knives to be easily accessible to the hands of children. As a precautionary measure, we have also kept our first-aid box ready.

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Staff behaviour:

Though we trust our staff to exhibit a high standard of hospitality professionalism towards our guests, we neither want to refute nor defend the bad comment made in the review. We understand that the negative comment is because of the inconvenience experienced by the guest and we extend our sincere apology for the same. However, from our side, to stop this from recurring, we have arranged for a number of hospitality and behavioural workshops for our staff and we believe this would have augmented our service standards.

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The purpose of this post is not to justify our stand. It is not to prove the review wrong. It’s just one of our means to let you all know that you are the most important pillar of our hotel and we will do all it takes to make your stay comfortable. Say whatever you feel like. We are always listening to you and are willing to correct our mistakes, if any.

(And Mr. Adithya sir, we are sorry for the inconvenience caused. We definitely want to serve you to your peak satisfaction. We humbly request you to make your stay one more time in our hotel the next time you visit Vaitheeswaran Koil. We promise you to serve better.)

Hotel Sadhabishegam – Words of appreciation

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As you all might be aware, we at hotel Sadhabishegam strive to provide a top quality boarding and lodging facility for pilgrims to Vaitheeswaran Koil at affordable rates. Our quest to constantly improve the quality of service to customers has always been appreciated by our customers and based on their feedback, we are eternally running towards the mirage of perfection. We know we won’t get there. But we know we will always be inching closer and closer to it only if we continuously keep running towards it. The next few blogposts here, will revolve around some of our customers’ feedback that they shared either with us directly or through social media.

Hotel Sadhabishegam, Vaitheeswaran Koil

The tradition of Tamil meals starts with a sweet. So does the first post here. This post revolves around the sweet things our sweet customers had to say about us. The text found below are exact verbatim of their reviews.

“Stayed here overnight with Aged parents in comfort cottage. Even though I had booked through email without an advance 2 weeks in advance the room was reserved for me – I also arrived at 2130 hrs after a long drive from Chennai via Nagai. Friendly,courteous front office staff. Good South Indian Snacks and coffee. Beautiful lawns in front of the rooms. A bit costly but a trouble free stay.”

-  Mr. Kramesh, Mumbai

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“We as a family stayed in this hotel when we visited the famous temple in this place. Very nice location in a spacious campus with lot of greenery round. Had a very pleasant stay with good food to eat. Service was good. Very well maintained neat hotel.”

-Mr. N.Chandrasekaran, Chennai

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“Considering the location, its a very good hotel and good value for money. The rooms are very spacious and the toilets are relatively clean. The hotel ambiance was very good with lot of greenery. They have a few designs in the lawn. I like the way they designed the Resort type rooms.
It has 2 rooms(kinda like a house). Small hall and big room. and if you are going with a car driver, you can think of utilizing this type of rooms where in he can stay in the hall(its got a bed also) and your family can stay in the big room. Toilets are accessible for both without disturbing each others privacy. Big room has a door as well. ”

- TripAdvisor Profile name: Travel_business2013

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“The hotel has a cottage type look which we never visited anywhere before. Very close to Vaitheeswaran temple. The food was excellent with moderately priced. My kid enjoyed the garden particularly the slide after the tough mundane time. I would want people to visit this hotel at least once in their life time. With lot of space and greenery, it was indeed a very pleasant stay. And that too with makemytrip Rs. 500 discount was like a cherry on the cake.”

- Ms. Preeti Kapil

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“It was a pleasant satisfying experience, for you go these temple towns for pilgrimage , not for seeking pleasure. The hotel was neat, tidy and certainly the best hotel south of Puduchery.”

- Mr. Ravindran Pranatharthy

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Thanks to all who took the pains to write their reviews and appreciated our efforts to provide a top class ambiance to our clients. But yes, every coin has two sides. The ones mentioned here are some of the good reviews we had got. But it doesn’t mean that we are flawless and have no not-so-good reviews against our name. The good reviews motivate us to maintain our standards and the not-so-good reviews make us run towards the perfection. But we do listen to every single feedback you give. The next set of posts will discuss on a case-on-case basis about the not-so-good feedback of our customers and how we are striving to mitigate those issues and hence inch towards perfection.

And dear readers, if you have stayed in our hotel and haven’t voiced your feedback, we are all ears. Kindly drop a review of us on TripAdvisor or makemyTrip. Your reviews are our tonic to excel. And yes, if you haven’t stayed in our hotel, plan your trip soon. We are keeping our doors open for you.  :)

Vaitheeswaran Koil – what the Legend says…

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The modern world, with thousands of scientific breakthroughs and millions of inventions, has increased the life span and has mitigated the pains and sufferings of us, the humans. Yet, this process of healing and curing has no end. Ever changing environment and evolving lifestyle unearth new illness everyday and science invents medicines to counter them the next day. A never ending cat and mouse game that always has medicines in the present for the illness of the past and medicines in the future for the illness of the present. The illness vary, the humans vary, the medicines vary, but there’s one thing that all these medicines have in common: Belief.

Vaitheeswaran_KoilVaitheeswaran Koil, located at Sirgazhi-Mayiladuthurai road, is a famous temple dedicated to Lord Shiva. The temple is believed to have healing powers and that’s the reason why the deity in the temple is named as ‘Vaitheeswaran’, meaning the God of healing. Devotees offer prayers to the Lord with the belief and hope in them that God would cure the illness of them or their loved ones.

A belief  may not have a proof to substantiate it’s claim, but it gives a person the all needed conviction to trust it and bring about a positive change in the person, from within. What gives a person that conviction? His knowledge? His experience? No. It is the conviction of the world around him. The belief that Vaidheeswaran will cure all the ailments is the conviction of Hindus, transcended to people from generation and generations of their ancestors.

There are a few instances from our cultural history that map Vaitheeswaran Koil as the focal point of healing ailments. During the Ramayana period, Rama, Lakshmana and Saptarishi have worshiped in this place. It is believed that Vulture King Jatayu, who was killed by Ravana when the former tried to prevent the abduction of Sita, was buried in this place. The pond in the temple is hence called Jatayu Kundam (pot of Jatayu containing his holy ash).

Another legend says that Parvati, the consort of Shiva, asked her son, Muruga to appear with one face from his regular appearance of six faces. When he did so, she was pleased and presented him with a Vel to slay the demons. Lord Muruga overcame the asura Surapadman (a demon) and in the war but his army was severely injured. Lord Shiva came out as the healer Vaitheeswaran and cured the wounds of the soldiers, and hence the name.

The next time you pack your travel to have the darshan and blessings of Lord Vaitheeswara, remember that your devotion and hope are a few of powerful medicines you have with you to keep you happy and healthy. Well, while the deity in Vaitheeswaran Koil takes care of your health, we at Hotel Sadhabishegam will take care of your hospitality there. So, don’t worry about quality food and stay while you plan your trip.  :)

Tariff and Reservation guidelines

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All rooms are spacious and garden facing. It is well equipped with television, cable TV, telephone, large bathrooms with shower and hot water.

· Taxes as Applicable

· 24 Hours Check Out

· All domestic CREDIT/DEBIT cards accepted

· We allow one person in rooms as extra person. Extra Person / Extra Bed charges – A/C Rs. 250/- Non A/C Rs. 150/-

· No food service in rooms

· Reservation will be held up to 3hrs.from the intimated time of arrival, if not guaranteed.

· Booking can be guaranteed by paying 100% advance.

· Cancellation of all guaranteed reservation should be done 24 hours prior to arrival.

· One night retention charge will apply for No show or late cancellation.

· Valid photo identity like Driving License, Passport and PAN Card or Voter ID card should be produced upon check-in.

· Kindly contact reservations on Ph: 04364 279 223 /224/ 227 Mobile no: 97894 97763, 96987 33301 or send a mail to info@sadhabishegam.net.

Places Around Hotel Sadhabishegam

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Hotel Sadhabishegam is located in two different locations which is centre for all navagragha temples, which is best in accomodation, quality and comfort among pilgrims to southern Tamil Nadu.

Thirukadaiyur

Thirukkadaiyur :

Thirukkadaiyur is on the route between mayiladuthurai and tranquebar. It is one of the eight temples glorifying the heroic deads of lord shiva. The great poet and devotee abirami pattar in this place had sung the holy hymn of abirami anthathi.

vaitheeswarankoil

Vaitheeswaran temple :

5km from mayavaram bus stand, vaitheeswaran thaiyal nayaki, muthukumaraswamy an ancient temple dedicated to shiva as vaitheeswaran literally meaning the divine provider of cures. Adorned with imposing towers,mandapams  and pillars, this well visited shrine has been sung by the saivite saint poets. This shrine is also reffered to as an angarakasthalam. Timing 05.30am to 01.00pm and 04.30pm to 09.00pm .

Navagraha temple( nine planets ):

  1. Vaitheeswaran (angaraha-mars)
  2. Thiruvengadu (budha-mercury)
  3. Keezhperumpallam (kethu)
  4. Thirunallar  (sani-saturn)
  5. Alangudi ( guru-jupitar)
  6. Thingalur (chandran-moon)
  7. Thirunageswaram (Raghu)
  8. Surianar  (surya-sun)
  9. Kanchanur (sukra-venus)
Navagraha Temple

Navagraha Temple